Advices, complaints and legal assistance

Complaints deadlines are one thing, guarantees are another. If a product proves to be defective, the consumer should complain to the seller as soon as possible, notifying him of the nature of the defect and that he or she will not accept the product in its present state.

There are a number of complaints committees that handle disputes between buyers and sellers.

Consumers have access to various sorts of advice and assistance from a number of sources.